Use of the Site

These terms of use (“Terms”) apply to all and any use of www.artoflivingfurniture.ae (“the Site”). In accessing the Site, you agree to do so only for your own personal, non-commercial use and in accordance with these Terms. Please read these Terms carefully as they set out your rights and obligations and the terms on which we make the Site available. They also provide information on how you can submit material and how this will be used.

The Site is owned and operated by Art of Living Furniture LLC (“we” or “us”). Art of Living Furniture LLC is a limited liability company registered in the UAE with its registered office address at Dubai Festival City Mall, Dubai P.O.BOX 27759. Your use of the Site constitutes your binding acceptance of these Terms. If these Terms are not accepted in full, you should not access the Site and should stop using it immediately. We reserve the right to change these Terms at any time by posting the modified terms on the Site, and it is your responsibility to refer to and comply with the most up-to-date Terms on accessing the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the latest Terms.

Unless otherwise stated, you may not copy, reproduce, republish, download, post, store (including in any other website), distribute, transmit, broadcast, commercially exploit or modify in any way any of the Site’s material or content (including other Contributions (as defined below) or any advertising or sponsorship), or permit or assist any third party to do the same.

You agree to only use the Site for lawful purposes and in a manner that does not improperly infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is libelous, in breach of anyone’s privacy, or which may harass, cause real distress or inconvenience to any person. You further agree that you shall not (by way of example and without limitation), reformat or frame any portion of the web pages that are part of the Site; copy or modify the HTML code used to generate web pages on the Site; use any device, software, or procedure that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site; take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our IT infrastructure; modify, adapt, translate or reverse engineer any portion of the Site; disrupt or otherwise interfere with the Site or the networks or servers used by us; impersonate any person or entity or misrepresent your connection or affiliation with a person or entity; or solicit, collect or store, or attempt to solicit, collect or store, personal information about other Site users.

The Site may include links to third-party websites from time to time, including, without limitation, social media websites such as Facebook and Instagram ('Third Party Sites'). Third-Party Sites linked from the Site have not been verified or reviewed by us. Your access and use of any Third-Party Sites are entirely at your own risk and discretion and are subject to the terms and conditions and privacy policies of that website. You acknowledge and agree that:

(a) we are not responsible for the availability or accessibility of Third-Party Sites or the content, products, and/or services offered through such Third-Party Sites.

(b) our provision of links to Third Party Sites shall not be interpreted as an endorsement or approval by us of the operators of the Third-Party Sites, the organizations sponsoring the Third-Party Sites, or any products or services offered via the Third Party Sites;

(c) we do not guarantee the accuracy, completeness, or authenticity of information, resources, or content available on or through Third Party Sites.

(d) we shall not be responsible or liable, either directly or indirectly, for any damage or loss caused or alleged to be caused in connection with your use or reliance on any such content, information, statements, representations, advertising, products, services, or other materials available on or through Third Party Sites. If you decide to access Third Party Sites, resources, or services, or transact with third parties for their products or services, you do so entirely at your own risk. Some parts of the Site may have specific terms of use (e.g., competitions, contests, and campaigns). By registering for and/or using these parts of the Site, you agree to these specific terms. If there is any conflict between the Terms and specific terms appearing on the Site, the specific terms shall prevail."

Other Content and Complaints:

If you become aware of any misuse of the Site or wish to complain about any Contribution or material on the Site or believe any of your rights have been violated (e.g., your copyright has been infringed or you have been defamed), you can email us at: [email protected].

For us to effectively address your complaint, we kindly request that you provide us with the following information: The nature of your complaint and the location within the Site of the content or Member. Your name, address, telephone number, email address, and any other information that we may reasonably request.

For copyright disputes, identification of the copyrighted work you claim has been infringed, along with a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law and that you are the owner of the copyright interest involved or are authorized to act on behalf of the owner.

Availability of the Site, Third-Party Sites, and Liability

The Site, contributions, information, images, logos, and content relating to the Site, Art of Living Furniture, and/or any of our associated companies, products, and services (or to third-party products and services), are provided 'AS IS' and on an 'AS AVAILABLE' basis without any representation, endorsement, or warranty of any kind, including but not limited to implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy of the Site and/or Third-Party Sites.

We will endeavour to provide the Site using all reasonable care and will make reasonable efforts to always make the Site available to you. However, you acknowledge that the Site is provided over the Internet and that the quality and availability of the Site may be affected by factors outside our reasonable control, such as technical faults in your ISPs and/or telecommunication providers' network/service. We are not responsible for any problems or technical malfunctions of any telephone network or lines, computer on-line systems, servers, providers, computer equipment or software, or failure of any email to be received due to technical problems or traffic congestion on the Internet, telephone lines, or any website (or any combination of these factors).

We make no guarantees that the Site will be available, uninterrupted, error-free, that defects will be corrected, or that the Site or the server that makes it available is free of viruses or bugs.

Content, information, and other materials on the Site may contain inaccuracies and typographical errors. We do not warrant the accuracy or completeness of these or the reliability of any information displayed or distributed through the Site (including provided through any software). You acknowledge that reliance on any such information shall be at your sole risk. We reserve the right, in our sole discretion, to correct any errors or omissions in any part of the Site and to make changes to the Site and to the materials, products, programs, services, content, or prices described on the Site at any time without notice.

We cannot accept any responsibility for any damage, loss, injury, or disappointment suffered using the Site. In no event will we or any of our third-party affiliates or Art of Living Furniture personally be liable for any damages whatsoever, whether in an action of contract, tort (including negligence), strict liability, or other action, including (but not limited to) damages for loss of use of the Site, unauthorized access, use or alteration of your transmissions or contributions, damage to equipment or other software, or loss of data or profits or for other monetary loss or for any indirect, consequential damages, incidental, special, exemplary, or punitive damages arising out of or in connection with the use (or inability to use) or performance of the Site, even if we have been advised of the possibility of such damages. Because some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In addition, in no event shall we or any licensors or third-party affiliates be liable for any unauthorized use of the Site. If you are dissatisfied with any portion of the Site or with any of these Terms, your sole and exclusive remedy is to discontinue using the Site and the services.

Intellectual Property Rights, Including Copyright

The names, images, and logos identifying Art of Living Furniture, all its associated companies, or third parties, and any products and services are proprietary marks of these parties. Nothing in these Terms or other specific terms appearing on the Site shall be construed as conferring to you any license or right under any intellectual property right of all the above parties unless expressly stated otherwise.

All copyrights, trademarks, and other intellectual property rights on the Site (including the design, arrangement, and look and feel), as well as all material, software, or content supplied as part of the Site, other than your Contributions and Your Data (as included in the Privacy Policy below), shall remain our property or the property of our licensors at all times and are protected by copyright law.

Any products and services on the Site are subject to availability and are available at our sole discretion. All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies or errors in product or pricing information, our inability to obtain authorization for payment, shipping restrictions that apply to a particular item, withdrawal of the item ordered due to not meeting our quality control standards, or your failure to meet the eligibility criteria set out within the Terms and Conditions, or any other problem identified by us.

General:

The Terms shall be governed by and construed in accordance with the laws of the UAE. Any disputes arising from the Site or Terms will be decided only by the UAE courts.

If any provision of these Terms is held by any court of competent authority to be unlawful, invalid, or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

You agree to indemnify and keep us indemnified from and against all claims, damages, expenses, costs, and liabilities (including legal fees) relating to or arising from your use, any breach or suspected breach of the Terms by you, or your violation of any law or the rights of any third party.

We can transfer our rights and obligations under the Terms to any company, firm, or person.

Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

If you have any questions or concerns about this Site, the Terms, or the Privacy Policy, please contact us by email at [email protected] or by writing to us at Dubai Festival City Mall, First Floor, Shop no. MW019.

Privacy Policy:

This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal information we collect from you or that you provide to us will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal information and how we will treat it. By visiting this website (the "Site"), you accept and consent to the practices described in this policy.

Information we may collect about you:

We may collect and process the following information about you: The personal information you provide to us when you register on our Site, subscribe to our services, place an order, participate in discussion boards or other social media functions, enter a competition, promotion, or survey, post a Contribution, contact us, or if you report a problem with the Site. Such information may include your name, address, email address, phone number, financial and credit card information, personal description, photograph, or any other information from which you may be personally identified ("Personal Information").

Non-Personal Information we automatically collect when you visit the Site, such as technical information detailing your visits to the Site, including but not limited to traffic data, location data, and other communication data.

Information we receive from other sources, for example, if you use any of the other websites we operate or the other services we provide. In this case, we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Site.

We may use the information we collect to:

• Carry out our obligations arising from any contracts entered between you and us.

• Notify you about any changes to the service.

• Run promotional activities.

• Ensure that content from our Site is presented in the most effective manner for you and your computer.

• Administer the Site and conduct internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

• Allow you to participate in any interactive features of our Site.

• Keep the Site safe and secure.

• Measure or understand the effectiveness of advertising we serve to you and others and deliver relevant advertising to you.

• Provide you with the information, products, and services that you request from us or that we feel may interest you (except where you have requested not to be contacted for such purposes).

Disclosure of your data:

We may share your information with any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries. We may also share your information with selected third parties, including:

Our agents, business partners, advisors, suppliers, and subcontractors for the performance of any contract we enter with them or you. Advertisers and advertising networks to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. Our partners that sponsor or promote any competition that we conduct or promote via the Site. Our partners for the purpose of contacting you directly about their offers, promotions, goods, or services (if you have requested to be contacted for such purposes). Analytics and search engine providers that assist us in improving and optimizing the Site.

In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets. If we or substantially all of our assets are acquired by a third party, in which case personal information held by us will be one of the transferred assets. If we are under a duty to disclose or share your personal information to comply with any legal obligation or to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of us, our customers, or others.

Marketing Communications:

By submitting your details anywhere on this Site, our brands' sites, or our social media platforms, you agree that we may process your personal information for marketing purposes. You agree that we may use your information to contact you by email and/or SMS about offers, events, products, or related services that you may find useful. If you do not wish to receive marketing communications from us, you can unsubscribe at any time by following the unsubscribe link in any marketing communications received from us or by contacting us at [email protected].

Third-Party Websites: The Site may, from time to time, contain links to and from websites owned and/or controlled by third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the privacy practices of such third-party websites. Please check these policies before you submit any personal information to these websites.